At Shoes Shop (“we,” “us,” or “our”), your privacy is as important to us as the comfort of our footwear. This Privacy Policy explains how we collect, use, protect, and share information when you visit theshoepromo.com (the “Site”) or make purchases from our global community of comfort-focused women.

1. Information We Collect

To provide you with our signature Rocker Outsole shoes and other premium footwear, we collect:

  • Personal Information: When you make purchases of our Water Resistant clogs or Multi-Strap sandals, we collect your name, email, shipping address, payment details, and phone number.
  • Transaction Data: Details about purchases of our Footbeds, Womens Boots, or other products, including payment method and order history.
  • Technical Information: IP address, browser type, device information, and how you interact with our Site when browsing our Slip-On collection or other styles.
  • Preferences: Your size preferences, favorite styles (like Mary Jane or Thong Sandal), and wishlist items.
  • Communications: Records of your inquiries about our Compression Socks or other products when you contact our customer service.

2. How We Use Your Information

We use your information with the same care we put into crafting our Easy Clean footwear:

  • To process orders for our Rugged collection or Sneakers and arrange shipping
  • To provide customer support for questions about our Wedge & Heel styles
  • To improve our product offerings like Slides or Ankle Strap designs
  • To send you updates about new Womens Sandals or promotions (only with your consent)
  • To prevent fraud and enhance the security of your transactions
  • To comply with legal requirements regarding our global shipments

3. Data Sharing & Disclosure

Like the secure fit of our Rocker Outsole technology, we protect your data by limiting sharing:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to fulfill orders of our Clogs or other products.
  • Legal Compliance: We may disclose information if required by law regarding international transactions.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as an asset.
  • Marketing Partners: Only with your explicit consent for promotions of our newest Footbeds or seasonal collections.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same dedication we apply to our Water Resistant products:

  • All payment information is processed through PCI-compliant systems with 256-bit SSL encryption
  • Personal data is stored on secure servers with limited access
  • We implement tokenization technology that replaces sensitive card details with secure tokens
  • Regular security audits ensure protection of your information

While we implement these measures, no internet transmission is 100% secure. We encourage you to use strong passwords when creating accounts.

5. Your Rights & Choices

You have control over your information, just as you have choices in our diverse product line from Slip-On shoes to Womens Boots:

  • Access & Correction: You may review and update your account information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Marketing Preferences: Opt-out of promotional emails about our new Sneakers or sales
  • Data Portability: Request a copy of your data in a machine-readable format
  • Restriction: Limit how we use your information in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance your shopping experience for our Footbeds and other products:

  • Essential Cookies: Necessary for checkout functionality when purchasing our Thong Sandals or other items
  • Performance Cookies: Help us improve our Site based on how customers browse our Rocker Outsole collection
  • Marketing Cookies: Used with consent to show relevant ads for our Mary Jane styles

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our Site.

7. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States and other countries. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our products and Site are designed for adult women. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy as our business evolves, just as we update our product lines with new Easy Clean technologies. The updated date will be posted at the top of this page.

10. Contact Us

For questions about this policy or our privacy practices regarding your purchases of Slides, Compression Socks, or other products:

Email: [email protected]
Mail: Shoes Shop, 4554 Canis Heights Drive, Los Angeles, US 90071

Thank you for trusting Shoes Shop with your comfort and your privacy.